FAQs

Whilst we appreciate some customers may be looking for a quick price, there are many variable factors to be considered when quoting for Air Conditioning. We therefore prefer to arrange a convenient time to attend, discuss options and provide an obligation free quote to our clients for their consideration.

A single split system installation will take roughly 3-5 hours to complete. For multiple systems or a ducted system, you can expect our technicians to be with you for most of the day.

We understand that air conditioning can be a significant investment.  For residential installs we offer payments to be made using ZIP Money for interest free periods of up to 60 months. We also accept credit card payments.

We highly recommend units are serviced on a yearly basis as a minimum, this will ensure any manufacturer’s warranties are kept valid and your unit is working at optimal performance.

Absolutely. We have access to a wide variety of spare parts for different brands of air conditioning units, we do however prefer to have diagnosed the issue ourselves, to ensure the correct parts are being supplied.

Yes, our professional technicians have a wide ranging experience with refrigeration systems.

A reverse cycle air conditioner is a system with both heating and cooling functions. There is also the options to purchase ‘cooling only’ units, however most of our clients do find the heating function to be desirable for those cooler months.

Outdoor condensers need to be kept clear so that sufficient air flow in and round these units is maintained and your warranty not voided. We appreciate these can be unsightly, and when on site to quote, we will ensure a suitable place for the outdoor unit will be discussed and any additional pipework/works required can be allowed for.

We install a range of systems including split system air conditioning, multi-head systems, and ducted air conditioning to suit various residential and commercial needs.

Yes, we provide comprehensive servicing for all types and brands of air conditioning units to ensure optimal performance and longevity.

You can schedule an appointment by calling us at (07) 3075 7314 or by completing the contact form on our website.

You can schedule an appointment by calling us at (07) 3075 7314 or by completing the contact form on our website.

Absolutely. Each licensed HVAC technician in Brisbane on our team is fully qualified and experienced in both residential and commercial air conditioning solutions.

Yes, we offer warranties on our installations, and most residential air conditioning units come with a minimum 5-year manufacturer’s warranty.

Certainly, we have experience designing and installing systems for various commercial settings, including shopping centres, medical practices, and schools.

We service Brisbane, Sunshine Coast, and Gold Coast regions, with a strong focus on ducted air conditioning in Brisbane and surrounding suburbs.

Yes, for residential installations, we offer payment options through ZIP Money, allowing for interest-free periods of up to 60 months.

We recommend servicing your unit at least once a year to maintain optimal performance and keep warranties valid.

A reverse cycle air conditioner provides both heating and cooling functions, offering year-round climate control.

A reverse cycle air conditioner provides both heating and cooling functions, offering year-round climate control.

Yes, we offer free, no-obligation quotes for all new cooling system installations.

Most residential installations are completed within a day, though larger or more complex systems may take longer.

Yes, we can remove and responsibly dispose of your old air conditioning system as part of our installation service.

Many of the systems we install offer smart controls, including remote access via smartphone apps.

Ducted air conditioning is ideal for larger homes or those wanting to cool or heat multiple rooms simultaneously.

Yes, we offer emergency repair services for urgent air conditioning issues.

Yes, all our installations comply with relevant Australian standards and regulations.

We work with leading brands such as Daikin, Fujitsu, Mitsubishi Electric, and Panasonic.

Yes, we can assess your current setup and recommend suitable upgrade options.

Regular maintenance improves efficiency, extends unit lifespan, and ensures your system operates safely.

Yes, we are experienced in installing systems in both single and multi-storey buildings.

We offer high-efficiency systems with excellent energy ratings to help reduce your power bills.

We may offer after-hours appointments upon request, depending on technician availability.

Our team will assess your space and recommend a system that suits your specific requirements.

Most residential systems do not require council approval, but we can advise if your situation is different.

We take care to install systems with minimal disruption and always clean up afterwards.

Yes, we offer flexible financing options through ZIP Money for eligible customers.

Yes, we offer tailored maintenance agreements for both residential and commercial clients.

Regularly clean filters, check outdoor units for debris, and keep vents unobstructed.

Yes, we also install ventilation and extraction systems for improved indoor air quality.

Depending on availability, we can often schedule installations within a few business days.

Yes, all quotes include itemised costs and a clear scope of work.

Of course. Our experts will guide you through selecting the ideal system for your space and budget.

Yes, all our services are fully insured for your peace of mind.

We provide post-installation support and honour all applicable warranties.

Yes, we regularly collaborate with builders for cooling system installations in new builds.

Strange noises may indicate an issue – we recommend scheduling a service to diagnose the problem.

We typically install reverse cycle systems, which provide both heating and cooling.

You can call us directly or complete the quote request form on our website.

We provide upfront pricing and will advise if any call-out fee applies.

We try to accommodate urgent requests whenever possible, subject to technician availability.

Check the filters and settings first – if the issue persists, contact us for a service.

Yes, we offer systems with advanced filtration and can recommend solutions for better indoor air quality.

Many of our systems include air purifiers and filters that help reduce allergens.

Refer to the user manual, or give us a call and we’ll guide you through the process.

We pride ourselves on personalised service, quality workmanship, and the expertise of every licensed HVAC technician in Brisbane on our team.

Yes, we offer professional duct cleaning as part of our maintenance services.

If your system is over 10 years old, inefficient, or breaking down often, it may be time to upgrade.

Yes, we offer reminder services to help you stay on top of regular maintenance.